Common Questions
Referral Program FAQs
What counts as a successful referral?
A referral is considered successful once the facility you refer signs their first service agreement with ABS — this can be a one-time service request, a paid repair, or a service contract. Your reward is activated once their first invoice is paid.
When do I receive my reward?
Your $250 service credit is automatically applied to your next invoice after your referred facility pays their first. If you chose the free PM visit option, our team will reach out to schedule it at your convenience.
Is there a limit to how many facilities I can refer?
No limit. Refer as many as you'd like — each successful referral earns you the standard $250 reward, and you unlock the $1,000 bonus after your third. Large-volume referrers (5+ facilities in a year) may also qualify for a dedicated partner program; we'll reach out if that applies.
Can I refer a facility within my own organization?
Generally yes — if the facility is a separate billing entity (for example, a sister clinic under the same parent) and is not already contracted with ABS, they qualify. Reach out to us directly if you're unsure and we'll review case-by-case.
What if the person I refer is already talking to ABS?
Submit the referral anyway — if they're a brand-new lead at the time of your submission, you'll still qualify. We track inbound leads carefully to make sure our referrers get credit where it's due.
Do I need to be a current ABS client to participate?
No. While most referrers are current clients, the program is also open to former clients, industry colleagues, consultants, and anyone else in your network. If you believe in our work, we'd love your introduction.
Can I refer a new client to ABS if I'm not affiliated with — or don't own — a medical facility?
Yes, absolutely. The referral program is open to everyone — you don't need to be an ABS client, own a facility, or even work in healthcare to participate. Since service credits and free PM visits wouldn't apply to you, we'll send you a $250 prepaid cash reward card (Visa/Mastercard) instead for each successful referral — mailed to your address within two weeks of your referral signing their first service agreement. Same $250 value, just in a form you can actually use.
